The Professional Training Centre’s commitment to customers
Our commitment to you:
- We will give all enquirers information and advice relating to all our courses from first contact through to successful completion of the course.
- We will offer employers advice on all their training needs and any associated funding opportunities.
- We will book your place on your chosen course and send you joining instructions and essential information.
- We will refer you to Colchester Institute Admissions and Guidance Centre for advice on career options and courses if we can’t help you.
- You will receive professional, courteous, and clear communication from all our staff.
- All information received from you will be treated sensitively and stored in accordance with data protection legislation.
- You will be offered the opportunity to provide feedback on the service you have received and your opinions will influence the way we operate in the future.
- Our services wil be operated in accordance with Colchester Institute’s Equal Opportunities Policy and appropriate legislation.
You can contact The PTC during office hours by telephoning 01206 712727 .
