Business, Management and Personal Development Training

The PTC offers a comprehensive Management Programme to enable individuals or businesses to develop and enhance a variety of skills and knowledge.

Courses Offered
Assertiveness Skills and Effective Communication
Being a Positive Leader
Consultative Selling Skills – Part A. The Fundamentals of Professional Selling
Consultative Selling Skills – Part B. Managing the Complex Sale
Customer Service NVQ Level 4
Customer Service NVQ Levels 2 and 3
Dealing with Conflict
Directors’ Duties and Responsibilities
Employment Law
How to Train and Coach People
Learning and Development NVQ Level 4
Management NVQs Level 3, 4 and 5
Managing and Improving Team Performance
Managing and Prioritising Time
Managing Change
Managing Difficult People
Managing Stress and Pressure
Marketing for Managers
National Vocational Qualifications (NVQs)
NLP for Managers
Problem Solving
Public Speaking and Presentation Skills
Recruitment and Selection
Sales Awareness – Communication skills for non-sales staff
Selling a Service
Team Leading NVQ Level 2
The Assessor Award A1/A2
The Internal Verifier Award V1
The Negotiating, Making and Management of Contracts

Please visit our Services section or telephone (01206) 712727