Cost: £500 + VAT
Includes: All workbooks and materials Ongoing mentoring and support
Dates: 07 September 2009 and 05 October 2009
Duration: 2 days
Introduction:
This programme will provide delegates with a thorough grounding in the skills and techniques required to become a professional sales executive. It consists of 2 in-house days with a period of approximately 4 weeks field implementation between the two days.
Course objectives/ content/key benefits:
On completion, delegates will be able to:
- Prepare effectively for all customer contact situations
- Use the telephone effectively to make appointments
- Open, lead and control the face to face discussion
- Qualify leads effectively
- Establish the customer's requirements and purchasing criteria
- Handle all common objections and focus the customer on value, not price
- Gain commitment and advance the sale at all stages
- Manage their time and territory to optimum effect
- Understand the importance of generating their own new business
- Implement a strategy for maintaining high standards of performance
- Make definitive and time-bound action plans they can implement immediately in their work
Who the course is aimed at:
- New starters through to more experienced sales executives with no formal training qualifications
- Technical, application and support staff with regular customer contact
- Internal staff with direct customer contact Course tutor: Steve Cole
Training method:
- Highly interactive with a strong emphasis on practical outcomes
- Role play scenarios
Course outcome/qualification:
Delegates will have learned and practised the fundamentals skills required of a professional sales executive.
Pre-requisite knowledge/qualification:
None.
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