Book this Course Booking Information Terms and Conditions of Booking
Email a colleagueMost of our courses can be delivered at your premises.
Cost: |
Please call us on 01206 712727 and speak to one of our Business Training Advisors. |
| Dates: | Available on a company basis only. We can adapt this course to suit your requirements. |
| Duration: | 1 day |
Introduction:
This course enables managers to have a positive impact on customer perceptions and to recognise their role in developing and shaping the organisation’s image, approach and competitive position.
Course objectives/key benefits:
Delegates will learn how they impact on customer perceptions and what role they have in shaping the marketing and image of the organisation.
Who the course is aimed at:
Anyone in a management role.
Course content:
On completion, delegates will have a greater understanding of:
- Principles of marketing
- How managers impact on customer perceptions
- How to have a positive impact on the image of the organisation and their team
- How they can improve their own standing through effective ‘marketing’ of themselves and their team
Training method:
The session is participative, lively and draw’s on the presenter’s practical experience as aleader of organisations of all sizes/sectors. Delegates are encouraged to use their own experiences to keep the session relevant to their real needs.
Course outcome/qualification:
PTC Certificate of Attendance.
Pre-requisite knowledge/qualification:
None.
PLEASE CALL 01206 712727 FOR FURTHER INFORMATION
